House washing questions, answered
Prices, paying, how we clean and where we work.
- See it, then pay
- Price locked
- Free until you're happy
Booking and paying
What's in the $1,499 Full Outside Clean?
“A soft house wash, windows and driveway for a single storey home, with the gutters free, in one visit. Booked one by one, the same cleans cost $1,876. Double storey is $2,099.”
Brett
How do I get a price?
“Tick what needs washing in the price tool. Your price shows straight away, and you book on the same page. We text you to confirm a time.”
Brett
When do I pay?
“Nothing is paid upfront. When the job is done, we take before and after photos. You see them, or see the job in person, then you pay.”
Brett
Do I need to be home?
“No. We need a tap and open side gates. We text when we arrive and send photos when we finish.”
Brett
Is soft washing safe on render?
“Yes. It is about the pressure of a garden hose, with a cleaner that kills the mould. High pressure is only for concrete.”
Brett
What if I'm not happy?
“Tell us what's not right. We work for free until you are.”
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What if it rains on my day?
“We move you to the next free time, no fee.”
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Which suburbs do you cover?
“Hope Island, Sanctuary Cove, Sovereign Islands, Paradise Point, Runaway Bay, Coomera, Upper Coomera, Helensvale, Pimpama and Ormeau. Type your suburb in the checker to see.”
Brett
Is there a call-out fee?
“No. The price in the tool is the whole price for the job as booked.”
Brett
What's on the Care Plan?
“Bins every month, windows and gutters every 6 months, and the house and driveway every year. $249 a month single storey, $349 double. See the Care Plan.”
Brett
Do you give a discount for referrals?
“Yes. Send us a friend and you get 20% of their job off your next clean, once their job is done and paid.”
Brett
Where are you based?
“We work across the whole Gold Coast, Ormeau to Coolangatta. We don't have a shopfront.”
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Is the guarantee in writing?
“Yes. It is in our terms. Nothing in it takes away your rights under Australian Consumer Law.”
Brett
What if it rains on the day?
“If rain or wind stops the job, we move it to another day at no cost.”
Brett
House washing
Is a soft wash safe for plants and pets?
“We wet your plants before we start and rinse them after, and we cover drains on every job. Please keep pets inside while we work.”
Brett
Can I add windows and gutters?
“Yes. Add them in the price tool and they are done on the same visit. Add the windows and driveway and your gutters are free: the Full Outside Clean, $1,499.”
Brett
Windows, gutters and solar
Do you do window tinting?
“Not ourselves. Ask us on your visit and we can put you in touch with a tinter.”
Brett
Do I need to be home for window cleaning?
“Yes, for the inside of the windows. We text you to agree a time that suits you.”
Brett
Can I add windows to a house wash?
“Yes, on the same visit. Add the driveway too and your gutters are free: the Full Outside Clean, $1,499 on a single storey.”
Brett
Is the price for inside and out?
“Yes. $499 covers the inside and outside of the windows on a single storey home with up to 4 bedrooms. A double storey is $749.”
Brett
Do you take the leaves away?
“Yes. We bag the leaves and take them with us.”
Brett
Do you clean double-storey gutters?
“Yes. A double storey is $599. Pick double storey in the price tool to see it.”
Brett
Can I get my gutters free?
“Yes. Book a house wash, windows and the driveway on the same visit and the gutters are free. That is the Full Outside Clean, $1,499 single storey.”
Brett
Will cleaning void my panel warranty?
“Not if it is done the way your panel maker says. See does cleaning solar panels void the warranty?”
Brett
Is solar cleaning in the Care Plan?
“It is an add-on: +$49 a month for solar every 6 months, offered from plan month 6.”
Brett
How many panels does $349 cover?
“Up to 20 panels. More than that, we text your price before you book.”
Brett
Driveways and paths
Can I book just a driveway clean?
“Our smallest booking is $649. A driveway is $349, so add another service, like windows or a house wash.”
Brett
Can I add a driveway clean to a house wash?
“Yes, on the same visit. Add windows too and your gutters are free: the Full Outside Clean, $1,499 for a single storey.”
Brett
Do you clean fences?
“Yes, priced by text for now. We wash only, and never fibro fences.”
Brett
Do you clean pool surrounds?
“Yes. Pool surrounds and patios are priced by text for now. Tell us what you need in the booking form.”
Brett
Do you wash bins?
“On the Care Plan, yes: 2 bins every month, free. We don't wash bins as a one-off.”
Brett
The Care Plan
Why does the plan start after my first clean?
“So you see our work first. Your first clean is a normal booking. If you like it, we offer the plan by text with your photos.”
Brett
Are the bins really every month?
“Yes. Two bins are washed every month, free. That is why the plan is paid monthly.”
Brett
Do I pay upfront for the plan?
“No. The plan is paid monthly and starts after your first clean. Cancel any time.”
Brett
Can I cancel?
“Yes, any time. No lock-in.”
Brett
What if mould comes back?
“While your plan is active, if mould comes back on the house within 12 months, we re-wash it free.”
Brett
Where we work
Do you cover Runaway Bay and Helensvale?
“Yes, at the same prices. See Runaway Bay and Helensvale.”
Brett
Is there a travel fee?
“No. Every suburb on our list gets the same prices.”
Brett
How do I book?
Tick what needs a clean, add your details and send. We call you to book a time.
- No money upfront.
- Pay after the photos.
- Your price is locked when you book.
- Not happy? We work for free until you are.
Step 1 of 5
How many storeys?